Kaizen Hospital
In a recent article in the New Yorker, There was an interesting study done in a hospital where they started using checklists for a lot of their activities. According to the article, the study demonstrated a dramatic drop in infections caused by routine procedures – down to almost zero.
This reminds me very much of the one page processes used by Toyota in the TPS. Maybe we should try this out with software too. I’m not the first one to come up with that stunning revelation – a lot of folks who are adopting lean approaches are experimenting with similar ideas.
Check it out. It’s definitely worth a read.